General Terms and Conditions

General terms and conditions

1. Scope

The following T&Cs apply to all orders placed via our online shop.

These T&Cs also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract

The purchase contract is concluded with MRA-Klement GmbH.

The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text
The languages available for concluding the contract are German and English.

The text of the contract will not be saved by us.

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

You are entitled to collect your order from MRA-Klement GmbH, Siemensstr. 6 , 79331 Teningen, Deutschland during the following hours of business: Mo-Do: 09.00 - 16.00 / Fr: 09.00 - 12.00.

5. Payment

The following payment methods are basically available in our online shop:

Advance payment
If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Cash on delivery
You will directly pay the purchase price with the deliverer. Additional cost of 11,88 Euro will apply, unless you are a consumer who has his habitual residence in France or Austria.

Credit Card
With the submission of the order, you provide your credit card details. After your identification as the legal cardholder, the payment transaction is automatically carried out and charged to your card.

PayPal
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.
Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

PayPal Plus
Within the context of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to PayPal's online website. You may enter your payment details there and confirm the use of your data by PayPal and the payment instructions to PayPal.

If you have selected the PayPal payment type, in order to pay the invoice amount, you must be registered there or register first and identify yourself with your access data. The payment transaction will be carried out automatically by PayPal directly after confirmation of the payment instructions. You will receive additional information during the ordering process.

If you have selected the credit card payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. The payment transaction will be carried out by your credit card company upon request by PayPal and debited to your card, directly after confirmation of the payment instructions and after your identification as the legal cardholder. You will receive additional information during the ordering process.

If you have selected the direct debit payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. With the confirmation of the payment instructions, you are granting PayPal a direct debit mandate. PayPal will inform you separately about the date of the account debit in an advance notification (pre-notification). With the submission of the direct debit directly after confirmation of the payment instructions, PayPal will request its bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited. You will receive additional information during the ordering process.

If you have selected the invoice payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. After a successful address and creditworthiness check and placement of your order, we will assign our claim to PayPal. In this case, you may only pay to PayPal with a debt-discharging effect. For payment processing via PayPal – in addition to our GTC – the GTC and data protection policy of PayPal shall apply. Additional information and the complete GTC of PayPal for invoice purchase can be found at:https://www.paypal.com.

Giropay
After submitting the order, you will be forwarded to the website of your bank. In order to pay the invoice amount via Giropay, you must be in possession of a bank account that is activated for participation in online banking, must identify yourself accordingly and confirm the payment instructions to us.You will receive additional information during the order process. The payment transaction is automatically carried out and your account is debited.

Paydirekt
After submitting your order, you will be forwarded to the online Paydirekt website. In order to pay the invoice amount via Paydirekt, you must have an online banking account that is activated for participation in Paydirekt, be registered there or register yourself first,  identify yourself with your access data and confirm the payment instructions to us.
Directly after the order, we request Paydirekt to initiate the payment transaction. The payment transaction is carried out automatically by Paydirekt. You will receive additional information during the ordering process.

Amazon Pay
During the ordering process you will be forwarded to the online Amazon website before completing the ordering process in our online shop. In order to process the ordering process via Amazon and pay the invoice amount, you must be registered there or register first and identify yourself with your access data. There, you may confirm the delivery address and payment method stored with Amazon and confirm the use of your data by Amazon and the payment instructions to us. After this, you will be returned to our online shop, where you may complete the ordering process.
Directly after the order, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive additional information during the ordering process.

Purchasing on account and financing by Klarna
In collaboration with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we can offer you the payment options of purchasing on account and payment by instalments. Please note that Klarna accounts and Klarna payment by instalments are only available for consumers and that payment has to be made to Klarna.

Klarna payment by instalments
Using the financing service from Klarna, you can pay for your shopping in flexible monthly instalments of at least 1/24 of the total amount (at minimum, however, 6.95 euros). You can find further information on Klarna payment by instalments including the General Terms and Conditions and Standard European Consumer Credit Information here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

Klarna account
By purchasing on account with Klarna, you receive the goods first and then always have a payment term of 14 days. The full GTCs for purchasing on account are available here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account.

Invoice
You may pay for your purchase by means of bank transfer after you have received the goods together with the invoice. We reserve the right to allow payment by invoice only after we verify your credit rating.

6. Retention of title

The goods shall remain our property until full payment is made.
For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfil your payment obligations.

7. Damage during delivery

For consumer the following applies:
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

Applicable to businesses:
The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment. "Kaufleute" as defined by the German Commercial Code (HGB) are subject to the inspection and notification requirements set out in § 377 HGB: The purchaser must examine the goods immediately after their delivery by the vendor, as far as this is practicable in the ordinary course of business, and upon the discovery of any defect must immediately give notice thereof to the vendor. Should you fail to comply with the instructions set out therein; the goods will be deemed to have been approved unless the defect was not detectable on inspection. This shall not apply if a given defect has been concealed by us deceitfully.

8. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.

9. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents

  • for injury to life, limb or health
  • for deliberate or grossly negligent breach of duty
  • for guarantee commitments, where agreed
  • towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

10. Code of conduct

We have submitted to the following codes of conduct:
Trusted Shops Qualitätskriterien
http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_de.pdf

11. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.

12. Final provisions

If you are a business, German law applies, to the exclusion of the UN Sales Convention.

If you are a "Kaufmann" within the meaning of the German Commercial Code (HGB), public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.

 


General terms and conditions

1. Scope

The following T&Cs apply to all orders placed via our online shop.

These T&Cs also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract

The purchase contract is concluded with MRA-Klement GmbH.

The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text
The languages available for concluding the contract are German and English.

The text of the contract will not be saved by us.

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

You are entitled to collect your order from MRA-Klement GmbH, Siemensstr. 6 , 79331 Teningen, Deutschland during the following hours of business: Mo-Do: 09.00 - 16.00 / Fr: 09.00 - 12.00.

5. Payment

The following payment methods are basically available in our online shop:

Advance payment
If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Cash on delivery
You will directly pay the purchase price with the deliverer. Additional cost of 11,88 Euro will apply, unless you are a consumer who has his habitual residence in France or Austria.

Credit Card
With the submission of the order, you provide your credit card details. After your identification as the legal cardholder, the payment transaction is automatically carried out and charged to your card.

PayPal
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.
Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

PayPal Plus
Within the context of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to PayPal's online website. You may enter your payment details there and confirm the use of your data by PayPal and the payment instructions to PayPal.

If you have selected the PayPal payment type, in order to pay the invoice amount, you must be registered there or register first and identify yourself with your access data. The payment transaction will be carried out automatically by PayPal directly after confirmation of the payment instructions. You will receive additional information during the ordering process.

If you have selected the credit card payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. The payment transaction will be carried out by your credit card company upon request by PayPal and debited to your card, directly after confirmation of the payment instructions and after your identification as the legal cardholder. You will receive additional information during the ordering process.

If you have selected the direct debit payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. With the confirmation of the payment instructions, you are granting PayPal a direct debit mandate. PayPal will inform you separately about the date of the account debit in an advance notification (pre-notification). With the submission of the direct debit directly after confirmation of the payment instructions, PayPal will request its bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited. You will receive additional information during the ordering process.

If you have selected the invoice payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. After a successful address and creditworthiness check and placement of your order, we will assign our claim to PayPal. In this case, you may only pay to PayPal with a debt-discharging effect. For payment processing via PayPal – in addition to our GTC – the GTC and data protection policy of PayPal shall apply. Additional information and the complete GTC of PayPal for invoice purchase can be found at:https://www.paypal.com.

Giropay
After submitting the order, you will be forwarded to the website of your bank. In order to pay the invoice amount via Giropay, you must be in possession of a bank account that is activated for participation in online banking, must identify yourself accordingly and confirm the payment instructions to us.You will receive additional information during the order process. The payment transaction is automatically carried out and your account is debited.

Paydirekt
After submitting your order, you will be forwarded to the online Paydirekt website. In order to pay the invoice amount via Paydirekt, you must have an online banking account that is activated for participation in Paydirekt, be registered there or register yourself first,  identify yourself with your access data and confirm the payment instructions to us.
Directly after the order, we request Paydirekt to initiate the payment transaction. The payment transaction is carried out automatically by Paydirekt. You will receive additional information during the ordering process.

Amazon Pay
During the ordering process you will be forwarded to the online Amazon website before completing the ordering process in our online shop. In order to process the ordering process via Amazon and pay the invoice amount, you must be registered there or register first and identify yourself with your access data. There, you may confirm the delivery address and payment method stored with Amazon and confirm the use of your data by Amazon and the payment instructions to us. After this, you will be returned to our online shop, where you may complete the ordering process.
Directly after the order, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive additional information during the ordering process.

Purchasing on account and financing by Klarna
In collaboration with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we can offer you the payment options of purchasing on account and payment by instalments. Please note that Klarna accounts and Klarna payment by instalments are only available for consumers and that payment has to be made to Klarna.

Klarna payment by instalments
Using the financing service from Klarna, you can pay for your shopping in flexible monthly instalments of at least 1/24 of the total amount (at minimum, however, 6.95 euros). You can find further information on Klarna payment by instalments including the General Terms and Conditions and Standard European Consumer Credit Information here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

Klarna account
By purchasing on account with Klarna, you receive the goods first and then always have a payment term of 14 days. The full GTCs for purchasing on account are available here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account.

Invoice
You may pay for your purchase by means of bank transfer after you have received the goods together with the invoice. We reserve the right to allow payment by invoice only after we verify your credit rating.

6. Retention of title

The goods shall remain our property until full payment is made.
For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfil your payment obligations.

7. Damage during delivery

For consumer the following applies:
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

Applicable to businesses:
The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment. "Kaufleute" as defined by the German Commercial Code (HGB) are subject to the inspection and notification requirements set out in § 377 HGB: The purchaser must examine the goods immediately after their delivery by the vendor, as far as this is practicable in the ordinary course of business, and upon the discovery of any defect must immediately give notice thereof to the vendor. Should you fail to comply with the instructions set out therein; the goods will be deemed to have been approved unless the defect was not detectable on inspection. This shall not apply if a given defect has been concealed by us deceitfully.

8. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.

9. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents

  • for injury to life, limb or health
  • for deliberate or grossly negligent breach of duty
  • for guarantee commitments, where agreed
  • towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

10. Code of conduct

We have submitted to the following codes of conduct:
Trusted Shops Qualitätskriterien
http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_de.pdf

11. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.

12. Final provisions

If you are a business, German law applies, to the exclusion of the UN Sales Convention.

If you are a "Kaufmann" within the meaning of the German Commercial Code (HGB), public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.

 


Condiciones Generales de Contratación

1. Ámbito de validez

Para todos los pedidos a través de nuestra tienda online por parte de consumidores y empresarios se aplican las siguientes CGC.

 

Son consumidores todas las personas físicas que llevan a cabo un acto jurídico con fines que, en su mayor parte, no pueden relacionarse con su actividad profesional comercial o autónoma. Son empresarios las personas físicas o jurídicas, o una sociedad con capacidad jurídica, que lleven a cabo actos jurídicos dentro del ejercicio de su actividad profesional comercial o autónoma.

 

En relación con los empresarios, estas CGC se aplicarán también a las relaciones comerciales futuras sin que tengamos que volver a hacer referencia a ellas. Si el empresario aplica condiciones generales de contratación contrarias o suplementarias, por la presente se revoca su validez; tan solo formarán parte del contrato si damos nuestro consentimiento expreso al respecto.

2. Socios contractuales, firma del contrato

Se formaliza un contrato de compraventa con MRA-Klement GmbH.

Al disponer los productos en la tienda online, realizamos una oferta vinculante para la formalización de un contrato relativo a dichos artículos. En primer lugar, puede guardar nuestros productos de forma no vinculante en la cesta de la compra y corregir sus datos en todo momento antes de enviar su pedido vinculante utilizando las ayudas de corrección previstas para ello y convenientemente explicadas en el proceso de pedido. El contrato se formaliza al hacer clic en el botón de pedido, aceptando así la oferta de las mercancías contenidas en la cesta de la compra. Recibirá una vez más una confirmación por correo electrónico inmediatamente después de enviar el pedido.

3. Idioma del contrato, almacenamiento del texto del contrato

Los idiomas disponibles para la formalización del contrato son el alemán y el inglés.

 

No guardaremos el texto del contrato.

4. Condiciones de entrega

 

Además de los precios indicados de los productos, se les añaden los gastos de envío. Podrá saber más sobre el importe de los gastos de envío en las ofertas.

En principio, tiene la opción de recoger los productos en la sede de MRA-Klement GmbH, Siemensstr. 6 , 79331 Teningen, Alemania, en los siguientes horarios comerciales: Lu-Ju: 09:00 - 16:00 / Vi: 09:00 - 12:00.

5. Pago

En nuestra tienda tiene a su disposición, en principio, las siguientes modalidades de pago:

Pago por anticipado

Si selecciona la modalidad de pago «Pago por anticipado», le indicaremos nuestra cuenta bancaria en un correo electrónico aparte y le entregaremos la mercancía una vez llegado el pago.

Contra reembolso

Abonará el precio de compra directamente al mensajero. Se le aplicarán además 11,88 euros de costes.

Tarjeta de crédito

Al realizar el pedido, indicará los datos de su tarjeta de crédito. Una vez legitimado como titular legal de la tarjeta, la transacción de pago se efectuará automáticamente y se cargará en su tarjeta.

PayPal

Durante el proceso de pedido se le redirigirá a la página web del ofertante online PayPal. Para poder abonar el importe de la factura a través de PayPal, deberá estar registrado en este sitio o bien registrarse por primera vez, identificarse con sus datos de acceso y confirmar la instrucción de pago a nuestra empresa. Una vez realizado el pedido en la tienda, solicitaremos a PayPal que dé inicio a la transacción de pago.

PayPal realizará la transacción de pago automáticamente e inmediatamente después. Recibirá más indicaciones durante el proceso de pedido.

 

PayPal Plus

En el marco del servicio de pagos PayPal Plus, le ofrecemos diferentes métodos de pago como PayPal Services. Se le redirigirá a la página web del ofertante online PayPal. En ella podrá introducir sus datos de pago y confirmar el uso de sus datos por parte de PayPal y la instrucción de pago a PayPal.

 

Si selecciona la modalidad de pago PayPal, para poder abonar el importe de la factura, deberá estar registrado en este sitio o registrarse por primera vez e identificarse con sus datos de acceso. La transacción de pago será ejecutada por PayPal inmediatamente y de forma automática después de confirmar la instrucción de pago. Recibirá más indicaciones durante el proceso de pedido.

 

Si selecciona la tarjeta de crédito como modalidad de pago, no deberá estar registrado en PayPal para poder abonar el importe de la factura. La transacción de pago se realizará inmediatamente después de que confirme la instrucción de pago y que su entidad de tarjetas de crédito le identifique como titular legal de la tarjeta a petición de PayPal, y se realizará el cargo en su tarjeta. Recibirá más indicaciones durante el proceso de pedido.

 

Si ha seleccionado el cargo como modalidad de pago, no deberá estar registrado en PayPal para poder abonar el importe de la factura. Al confirmar la instrucción de pago, estará realizando un mandato de cargo a PayPal. PayPal le informará de la fecha del cargo en la cuenta (la llamada prenotificación). Al presentar el mandato de cargo inmediatamente después de confirmar la instrucción de pago, PayPal instará a su banco a dar inicio a la transacción de pago. La transacción de pago se realizará y se cargará en su cuenta. Recibirá más indicaciones durante el proceso de pedido.

 

Si selecciona la factura como modalidad de pago, no deberá estar registrado en PayPal para poder abonar el importe de la factura. Una vez comprobadas correctamente la dirección y la solvencia y entregado el pedido, cederemos nuestra reclamación a PayPal. En este caso, tan solo podrá realizar el abono a PayPal con carácter no liberatorio. Para el desarrollo del pago a través de PayPal, además de nuestras CGC se aplicarán además las CGC y la declaración de protección de datos de PayPal. Encontrará más información, así como las CGC de PayPal completas sobre la compra con factura, aquí: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE.

 

Giropay

Una vez realizado el pedido, se le redirigirá a la página web de su banco. Para poder abonar el importe de la factura a través de Giropay, deberá disponer de una cuenta bancaria habilitada para banca online, identificarse en correspondencia y confirmar la instrucción de pago a nuestra empresa. Recibirá más indicaciones durante el proceso de pedido. La transacción de pago se realizará inmediatamente después y se cargará en su cuenta.

Paydirekt

Una vez realizado el pedido, se le redirigirá a la página web del ofertante online paydirekt. Para poder abonar el importe de la factura a través de paydirekt, deberá disponer de una cuenta de banca online habilitada para la participación en paydirekt, estar registrado o registrarse en paydirekt, identificarse con sus datos de acceso y confirmar la instrucción de pago a nuestra empresa.

Nada más realizar el pedido, solicitaremos a paydirekt que dé inicio a la transacción de pago. Paydirekt realizará la transacción de pago automáticamente. Recibirá más indicaciones durante el proceso de pedido.

Amazon Pay

En el proceso de pedido, se le redirigirá a la página web del ofertante online Amazon antes de finalizar el proceso de pedido en nuestra tienda online. Para poder desarrollar el proceso de pedido y abonar el importe de la factura a través de Amazon, deberá estar registrado en este sitio o registrarse por primera vez e identificarse con sus datos de acceso. En dicha página web, podrá seleccionar la dirección de entrega y la modalidad de pago guardadas en Amazon y confirmar el uso de sus datos por parte de Amazon y la instrucción de pago a nuestra empresa. A continuación, volverá a nuestra tienda online, donde podrá finalizar el proceso de pedido.

Nada más realizar el pedido, solicitaremos a Amazon que dé inicio a la transacción de pago. Amazon realizará la transacción de pago automáticamente. Recibirá más indicaciones durante el proceso de pedido.

Compra con factura y financiación a través de Klarna

En colaboración con Klarna AB (www.klarna.de), Sveavägen 46, Estocolmo, Suecia, le ofrecemos la compra con factura y la compra a plazos como modalidades de pago.

Recuerde que las facturas y las compras a plazos con Klarna solo están disponibles para consumidores, y que los pagos deberán realizarse a Klarna.

 

Compra a plazos Klarna

Con el servicio de financiación de Klarna, puede abonar su compra de forma flexible en plazos mensuales de al menos 1/24 del importe total (si bien como mínimo 6,95 €). Encontrará más información sobre la compra a plazos con Klarna, incluyendo las Condiciones Generales de Contratación y la información estándar europea sobre créditos a consumidores, aquí: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

 

Factura Klarna

Si realiza una compra con factura con Klarna, en primer lugar recibirá siempre los productos, y tendrá siempre un plazo de pago de 14 días. Encontrará las CGC completas sobre la compra con factura aquí: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0.

Factura

Se abonará el importe de pago una vez recibidos los productos y la factura mediante transferencia a nuestra cuenta bancaria. Nos reservamos el derecho a ofrecer la compra con factura únicamente después de una correspondiente revisión de la solvencia.

6. Reserva de la propiedad

 

Los productos seguirán siendo de nuestra propiedad hasta que se paguen por completo.

Para los empresarios, además, se aplica lo siguiente: Nos reservamos la propiedad de los productos hasta que se hayan compensado por completo todas las pretensiones de una relación comercial en curso. Podrá comercializar los productos reservados dentro de la actividad empresarial habitual; nos cederá con anterioridad los créditos derivados de esta reventa por valor del importe de la factura, independientemente de si el producto reservado se une o se mezcla con otro objeto nuevo, y nosotros aceptaremos dicha cesión. Seguirá teniendo autorización para cobrar las pretensiones, si bien podremos cobrarlas nosotros mismos en caso de que no haga frente a sus obligaciones de pago.

7. Daños de transporte

 

Para los consumidores, se aplica lo siguiente:

Si se entregan productos con daños de transporte manifiestos, deberá reclamar dichos fallos al mensajero a la mayor brevedad posible, así como ponerse en contacto con nosotros de inmediato. El no responder a una reclamación o a una toma de contacto no tendrá consecuencia alguna para sus pretensiones legales y su imposición, en especial para sus derechos de garantía. Sin embargo, esto nos ayuda a reclamar nuestras propias pretensiones al transportista o al seguro de transportes.

Para los empresarios, se aplica lo siguiente:

El riesgo de pérdida y empeoramiento fortuitos pasará a usted tan pronto como hayamos entregado el objeto al mensajero, al transportista o a otra persona o entidad designada para la realización del envío. Entre comerciantes, se aplicará la obligación de análisis y reclamación regulada en el art. 377 del Código Mercantil de Alemania (HGB). Si no cumple con las indicaciones reguladas en este, los productos se considerarán aceptados a menos que se trate de un defecto no reconocible durante la inspección. Esto no se aplica en caso de ocultación dolosa de un defecto.

8. Garantías

 

Se aplica el derecho legal de responsabilidad por defectos. Podrá encontrar información sobre las posibles garantías adicionales aplicables y sus condiciones exactas en cada producto y en las páginas informativas especiales de la tienda online.

9. Responsabilidad

 

Para las reclamaciones por daños causados por nosotros, por nuestros representantes legales o por nuestros ayudantes de cumplimiento, asumiremos siempre responsabilidad ilimitada

•          en caso de infracción contra la vida, la integridad o la salud,

•          en caso de infracción de una obligación por dolo o negligencia grave,

•          en caso de que se hayan acordado promesas de garantías, o

•          siempre que se encuentre dentro del ámbito de aplicación de la Ley de responsabilidad por productos de Alemania

En caso de infracción de obligaciones contractuales esenciales, cuya aplicación sea lo que permita en primer lugar la correcta ejecución del contrato y en cuyo cumplimiento pueda confiar normalmente el socio contractual (obligaciones principales), por una negligencia leve por nuestra parte, por nuestros representantes legales o por nuestros ayudantes de cumplimiento, la responsabilidad quedará limitada al importe de los daños típicos previsibles con los que deba contarse a la firma del contrato. Por lo demás, quedan excluidos los derechos a una indemnización por daños y perjuicios.

10. Código de conducta

 

Nos hemos adherido al siguiente código de conducta:

Criterios de calidad de Trusted Shops

http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_de.pdf

11. Resolución de disputas

La Comisión Europea ha creado una plataforma para la resolución extrajudicial de disputas online, que encontrará en https://ec.europa.eu/consumers/odr/.

No estamos obligados ni dispuestos a participar en un proceso de resolución de disputas ante un organismo de arbitraje de consumidores.

12. Disposiciones finales

 

Si es un empresario, se aplicará el Derecho alemán excluyendo el Derecho de compraventa de las Naciones Unidas.

Si es un comerciante en virtud del Código Mercantil de Alemania, una persona jurídica del Derecho público o si tiene un patrimonio especial de carácter público, nuestra sede social tendrá jurisdicción en exclusiva para todas las disputas derivadas de la relación contractual entre nosotros y usted.


Conditions commerciales générales

 

1. Champ d’application

Les CCG suivantes s’appliquent à toutes les commandes passées par des consommateurs et entreprises dans notre boutique en ligne.

 

Est consommateur toute personne physique qui conclut des actes juridiques à des fins ne pouvant pas être attribuées ni à son activité commerciale, ni à son activité professionnelle indépendante. Est entreprise toute personne physique ou morale ou une société de personnes ayant la capacité juridique qui agit lors de la conclusion d’un acte juridique dans l’exercice de son activité commerciale ou professionnelle indépendante.

 

Envers les entreprises, les présentes CCG s’appliquent également aux relations commerciales futures, sans que nous ayons besoin de le rappeler. Si l’entreprise utilise des conditions commerciales générales contraires ou complémentaires, leur validité est contestée par la présente ; elles ne font partie du contrat que si nous y avons expressément consenti.

2. Parties contractantes, conclusion du contrat

Le contrat de vente est conclu avec MRA-Klement GmbH.

Lors du paramétrage des produits sur la boutique en ligne, nous donnons une offre ferme en vue de la conclusion d’un contrat concernant ces articles. Dans un premier temps, vous pouvez mettre sans engagement nos produits dans le panier et corriger vos indications à tout instant avant la passation de votre commande ferme en recourant aux aides à la correction prévues à cette fin et expliquées pendant le processus de commande. Le contrat est conclu lorsque vous acceptez l’offre relative aux produits présents dans votre panier en cliquant sur le bouton Commander. Immédiatement après avoir envoyé la commande, vous recevrez un email de conformation.

3. Langue de contrat, sauvegarde du texte contractuel

Les langues disponibles pour la conclusion de contrats sont l’allemand et l’anglais.

 

Nous ne sauvegardons pas le texte contractuel.

4. Conditions de livraison

 

Les frais d’expédition s’ajoutent aux prix indiqués des produits. Vous saurez davantage sur les frais d’expédition en vous rapportant aux offres.

Vous avez la possibilité de venir récupérer votre commande chez MRA-Klement GmbH, Siemensstr. 6, 79331 Teningen, Allemagne aux horaires d’ouverture indiqués ci-après : Lundi-jeudi : 09h00-16h00 / vendredi : 09h00-12h00.

5. Paiement

Dans notre magasin, vous avez le choix parmi les modes de paiement suivants :

Paiement anticipé

Si vous choisissez le mode de paiement anticipé, nous vous indiquons nos coordonnées bancaires dans un e-mail séparé et livrons la marchandise après la réception du paiement.

Paiement à la livraison

Vous payez le prix d’achat directement auprès du livreur. Vous devez payer des frais supplémentaires s’élevant à 11,88 euros.

Carte de crédit

Vous indiquez les informations relatives à votre carte de crédit pendant la passation de la commande. Une fois que vous avez été identifié comme le titulaire de la carte, la transaction sera effectuée automatiquement et votre carte débitée.

PayPal

Lors du processus de commande, vous serez redirigé vers le site Internet du fournisseur en ligne PayPal. Pour pouvoir payer le montant facturé par PayPal, vous devez y être enregistré ou vous y enregistrer, vous identifier avec vos données de paiement et confirmer l’ordre de paiement à notre société. Après la passation de la commande dans le magasin, nous invitons PayPal au lancement de la transaction de paiement.

La transaction de paiement est ensuite effectuée par PayPal automatiquement. Vous recevrez des indications complémentaires pendant le processus de commande.

 

PayPal Plus

Dans le cadre du service de paiement PayPal Plus, nous vous proposons différents modes de paiement comme services PayPal Services. Vous serez redirigé vers le site Internet du fournisseur en ligne PayPal. Vous pouvez y indiquer vos données de paiement et confirmer l’utilisation de vos données par PayPal et l’ordre de paiement à PayPal.

 

Si vous avez choisi le mode de paiement PayPal, vous devez y être enregistré ou vous y enregistrer en vous identifiant avec vos données d’accès pour pouvoir payer le montant facturé. La transaction de paiement est effectuée par PayPal automatiquement immédiatement après la confirmation de l’ordre de paiement. Vous recevrez des indications complémentaires pendant le processus de commande.

 

Si vous avez choisi le mode de paiement « carte de crédit », vous ne devez pas être enregistré auprès de PayPal pour pouvoir payer le montant facturé. La transaction de paiement est effectuée sur demande de PayPal immédiatement après la confirmation de l’ordre de paiement et après votre identification comme titulaire véridique de la carte par votre société de carte de crédit et votre carte sera débitée. Vous recevrez des indications complémentaires pendant le processus de commande.

 

Si vous avez choisi le mode de paiement prélèvement, vous ne devez pas être enregistré auprès de PayPal pour pouvoir payer le montant facturé. En confirmant l’ordre de paiement, vous donnez un mandat de prélèvement à PayPal. Vous serez informé par PayPal de la date du débit du compte (« prénotification »). En soumettant le mandant de prélèvement immédiatement après la confirmation de l’ordre de paiement, PayPal invite sa banque au lancement de la transaction de paiement. La transaction de paiement sera effectuée et votre compte débité. Vous recevrez des indications complémentaires pendant le processus de commande.

 

Si vous avez choisi le mode de paiement « facture », vous ne devez pas être enregistré auprès de PayPal pour pouvoir payer le montant facturé. Après une vérification d’adresse et de solvabilité positive et la passation de la commande, nous cédons notre créance à PayPal. Dans ce cas, vous ne pouvez régler avec effet libératoire qu’à PayPal. À la transaction de paiement par PayPal s’appliquent les CCG et la déclaration de conformité de PayPal – en complément de nos CCG. Vous trouverez des informations supplémentaires et les CCG complètes de PayPal relatives à l’achat sur facture ici : https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE.

 

Giropay

Après la passation de la commande, vous serez redirigé vers le site Internet de votre banque. Pour pouvoir payer le montant facturé par Giropay, vous devez disposer d’un compte bancaire en ligne, vous identifier en conséquence et confirmer l’ordre de paiement à notre société. Vous recevrez des indications complémentaires pendant le processus de commande. La transaction de paiement sera effectuée immédiatement après et votre compte sera débité.

Paydirekt

Après la passation de votre commande, vous serez redirigé vers le site Internet du fournisseur en ligne paydirekt. Pour pouvoir payer le montant facturé par paydirekt, vous devez disposer d’un compte bancaire en ligne activé pour la participation à paydirekt, y être enregistré ou vous y enregistrer, vous identifier avec vos données d’accès et confirmer l’ordre de paiement à notre société.

Immédiatement après la commande, nous invitons paydirekt au lancement de la transaction de paiement. La transaction de paiement est ensuite effectuée par paydirekt automatiquement. Vous recevrez des indications complémentaires pendant le processus de commande.

Amazon Pay

Pendant le processus de commande, vous serez redirigé vers le site Internet du fournisseur en ligne Amazon avant la conclusion du processus de commande dans notre boutique en ligne. Pour pouvoir traiter la commande par l’intermédiaire d’Amazon et payer le montant facturé, vous devez y être enregistré ou vous y enregistrer en vous identifiant avec vos données d’accès. Vous pouvez y sélectionner l’adresse de livraison et le mode de paiement enregistrés auprès d’Amazon et confirmer l’utilisation de vos données par Amazon et l’ordre de paiement à notre société. Ensuite, vous serez redirigé vers notre boutique en ligne, où vous pourrez conclure le processus de commande.

Immédiatement après la commande, nous invitons Amazon au lancement de la transaction de paiement. La transaction de paiement est ensuite effectuée par Amazon automatiquement. Vous recevrez des indications complémentaires pendant le processus de commande.

Achat sur facture et financement par l’intermédiaire de Klarna

En collaboration avec la société Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Suède, nous vous proposons l’achat sur facture et l’achat à tempérament comme moyen de paiement.

Veuillez noter que l’achat sur facture Klarna et l’achat à tempérament Klarna ne sont disponibles que pour les consommateurs et que le paiement doit toujours être effectué à Klarna.

 

Achat à tempérament Klarna

Grâce au service de financement de Klarna, vous pouvez régler vos achats de manière flexible par mensualités d’au moins 1/24 du montant total (cependant, au moins 6,95 €). Vous trouverez des informations supplémentaires sur l’achat à tempérament de Klarna, y compris les conditions commerciales générales et les informations européennes normalisées en matière de crédit aux consommateurs sur : https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

 

Achat sur facture Klarna

Dans le cas d’achat sur facture avec Klarna, vous recevez toujours d’abord la marchandise et vous avez toujours un délai de paiement de 14 jours. Vous trouverez les conditions commerciales générales de l’achat sur facture ici : https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0.

Facture

Vous payez le montant facturé par virement sur notre compte bancaire après la réception de la marchandise et de la facture. Nous nous réservons le droit de proposer l’achat sur facture uniquement après une vérification de solvabilité positive.

6. Réserve de propriété

 

La marchandise reste notre propriété jusqu’au paiement intégral.

Ce qui suit s’applique aux entreprises en complément : Nous nous réservons la propriété de la marchandise jusqu’au règlement intégral de toutes les créances découlant d’une relation d’affaire en cours. Vous pouvez revendre la marchandise réservée dans le cadre d’une activité normale ; vous nous cédez par avance toutes les créances nées de cette revente – indépendamment d’une association ou d’un mélange de la marchandise réservée avec un nouveau produit – à la hauteur du montant facturé et nous acceptons cette cession. Vous restez habilité à encaisser les créances, toutefois, nous pouvons encaisser les créances par nous-mêmes si vous ne satisfaites pas à vos obligations de paiement.

7. Dommages au cours du transport

 

Ce qui suit s’applique aux consommateurs :

Si les marchandises sont livrées avec des dommages manifestes dus au transport, veuillez les réclamer le plus tôt possible auprès du livreur et veuillez prendre contact avec nous sans tarder. Le retard d’une réclamation ou de la prise de contact n’a aucune conséquence sur vos prétentions légales et leur respect, notamment sur vos droits de garantie. Vous nous aidez cependant de faire valoir nos propres prétentions envers le transporteur, respectivement à l’assurance de transport.

Ce qui suit s’applique aux entreprises :

Les risques de perte et de dégradation fortuites vous sont transférés dès que nous avons livré la chose à l’expéditeur, au transporteur ou à toute autres personne ou entreprise chargée de l’exécution de l’expédition. Aux commerçants s’applique l’obligation d’examen et de réclamation réglée au § 377 HGB (code du commerce). Si vous omettez la notification qui y est réglée, la marchandise est réputée acceptée, à moins qu’il ne s’agisse d’un défaut qui n’était pas identifiable pendant l’examen. Cela ne s’applique pas si vous avez dissimulé un défaut frauduleusement.

8. Garanties

 

Le droit légal des garanties s’applique. Vous trouverez les informations sur les garanties complémentaires applicables éventuellement et sur leurs conditions précises sur le produit respectif et sur les pages d’information spécifiques dans la boutique en ligne.

9. Responsabilité

 

Nous sommes indéfiniment responsables pour les prétentions découlant des dommages causés par nous, nos représentants légaux ou nos agents d’exécution

• en cas d’atteintes à la vie, à l’intégrité corporelle ou à la santé,

• en cas de manquement aux obligations intentionnel ou par négligence grave,

• en cas de promesses de garantie, s’il en est convenu ainsi ou

• si le domaine d’application de la loi sur la responsabilité du fait des produits est ouvert.

Dans le cas du manquent aux obligations contractuelles essentielles, dont l’accomplissement est indispensable à l’exécution du contrat et dont la partie contractante peut normalement escompter le respect (obligations majeures) par négligence légère de notre part, par nos représentants légaux ou nos agents d’exécution, la responsabilité est limitée à la hauteur des dommages prévisibles au moment de la conclusion du contrat auxquels l’on peut habituellement s’attendre. Pour le reste, toute prétention aux dommages-intérêts est exclue.

10. Code de bonne conduite

 

Nous nous sommes soumis au code de bonne conduite suivant

Critères de qualité Trusted Shops

http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_de.pdf

11. Règlements des différends

La commission européenne met à disposition une plateforme de règlement des litiges en ligne dont voici le lien https://ec.europa.eu/consumers/odr/

Nous ne sommes pas tenus ni prêts à participer à une procédure de règlement des litiges devant un organisme de litiges des consommateurs.

12. Dispositions finales

 

Si vous êtes une entreprise, s’applique le droit allemand à l’exclusion de la Convention des Nations unies sur les contrats de vente internationale.

Si vous êtes commerçant au sens du code du commerce, personne morale de droit public ou un établissement public, notre siège social est le lieu de juridiction exclusive pour tous les litiges découlant des relations contractuelles entre nous et vous.


Condizioni generali di contratto

 

1. Campo di applicazione

A tutti gli ordini effettuati sul nostro negozio online da parte di consumatori e imprenditori, si applicano le seguenti condizioni generali di contratto.

 

Consumatore è ogni persona fisica che conclude un negozio giuridico per uno scopo che non può essere ricondotto né alla sua attività commerciale né alla sua attività professionale autonoma. L’imprenditore è una persona fisica o giuridica o una società di persone avente capacità giuridica che nella conclusione di un negozio giuridico agisce nell’esercizio della propria attività commerciale, artigianale o autonoma.

 

Le presenti condizioni generali di contratto si applicano anche alle future relazioni d’affari con imprenditori, senza dover farvi nuovamente riferimento. Se l’imprenditore utilizza condizioni generali contrarie o integrative, alla cui validità qui ci si oppone, esse diventeranno parte integrante del contratto solo con il nostro espresso consenso.

2. Parte contraente, stipula del contratto

Il contratto di compravendita viene stipulato con  MRA-Klement GmbH.

La configurazione dei prodotti nello shop online costituisce un’offerta vincolante per la stipula del contratto relativo a questi articoli. In un primo momento si possono aggiungere i nostri prodotti nel carrello senza obbligo e correggere in qualsiasi momento le posizioni inserite prima di inviare l’ordine vincolante utilizzando gli ausili per la correzione previsti e spiegati nel processo d’ordinazione. Il contratto viene posto in essere nel momento in cui, facendo clic sul tasto Ordina, si accetta l’offerta relativa alla merce contenuta nel carrello. Subito dopo l’invio dell’ordine si riceve un’altra conferma tramite posta elettronica.

3. Lingua contrattuale, conservazione del testo del contratto

Le lingue disponibili per la stipula del contratto sono tedesco e inglese.

 

Il testo del contratto non viene da noi conservato.

4. Condizioni di consegna

 

Ai prezzi indicati dei prodotti si aggiungono anche i costi di spedizione. Maggiori informazioni sull’importo dei costi di spedizione sono reperibili nelle offerte.

In linea di principio è possibile ritirare la merce presso MRA-Klement GmbH, Siemensstr. 6 , 79331 Teningen, Germania negli orari di ufficio di seguito riportati: da lun a gio: 09.00 - 16:00 / ven: 09.00 - 12.00.

5. Pagamento

Nel nostro negozio sono in linea di principio disponibili i seguenti metodi di pagamento:

Pagamento anticipato

Nel caso in cui come metodo di pagamento si selezioni il pagamento anticipato, forniremo le nostre coordinate bancarie tramite e-mail separata e consegneremo le merci dopo aver incassato il pagamento.

Contrassegno

Si paga il prezzo di acquisto direttamente al corriere. A titolo di costo sono dovuti 11,80 euro.

Carta di credito

Nel momento in cui l’ordine viene impartito vengono trasmessi i dati della carta di credito. Dopo l’identificazione del legittimo titolare della carta, l’operazione di pagamento viene eseguita automaticamente e l’importo corrispondente viene addebitato sulla carta.

PayPal

Nel processo d’ordinazione si viene inoltrati al sito del fornitore di servizi online PayPal, Per poter pagare l’importo della fattura tramite PayPal occorre aver già effettuato il login o effettuare il login, identificarsi con le proprie credenziali di accesso e confermarci l’ordine di pagamento. Dopo l’effettuazione dell’ordine nel negozio invitiamo PayPal ad avviare l’operazione di pagamento.

L’operazione di pagamento verrà effettuata da PayPal in automatico subito dopo. Ulteriori informazioni saranno fornite durante il processo d’ordinazione.

 

PayPal Plus

Nell’ambito del servizio di pagamento PayPal Plus offriamo diversi di pagamento metodi rispetto ai PayPal Services. Si viene inoltrati al sito del fornitore di servizi online PayPal, dove si possono specificare i propri dati di pagamento e confermare l’utilizzo dei dati personali da parte di PayPal e l’ordine di pagamento su PayPal.

 

Se come metodo di pagamento si è scelto Paypal per poter pagare l’importo della fattura, si deve aver effettuato il login o effettuare il login e identificarsi con le proprie credenziali di accesso. L’operazione di pagamento verrà effettuata da PayPal in automatico subito dopo la conferma dell’ordine di pagamento. Ulteriori informazioni saranno fornite durante il processo d’ordinazione.

 

Se come metodo di pagamento si è scelta la carta di credito, non occorre aver effettuato il login su Paypal per poter pagare l’importo della fattura. L’operazione di pagamento verrà effettuata dalla società di gestione della carta di credito su richiesta di PayPal subito dopo la conferma dell’ordine di pagamento e dopo l’identificazione del legittimo titolare della carta e l’importo corrispondente viene addebitato sulla carta. Ulteriori informazioni saranno fornite durante il processo d’ordinazione.

 

Se come metodo di pagamento si è scelto l’addebito, non occorre aver effettuato il login su Paypal per poter pagare l’importo della fattura. Con la conferma dell’ordine di pagamento si impartisce un mandato di addebito a PayPal. Si verrà informati da PayPal circa la data dell’addebito in conto (cosiddetta prenotifica). Previa presentazione del mandato di addebito subito dopo la conferma dell’ordine di pagamento, PayPal richiede alla banca di avviare l’operazione di pagamento. L’operazione di pagamento viene eseguita e l’importo corrispondente viene addebitato sul conto. Ulteriori informazioni saranno fornite durante il processo d’ordinazione.

 

Se come metodo di pagamento si è scelta la fattura non occorre aver effettuato il login su Paypal per poter pagare l’importo della fattura. A verifica avvenuta dell’indirizzo e della solvibilità e una volta effettuato l’ordine, cediamo il nostro credito a PayPal. In questo caso, il pagamento potrà essere effettuato solo a PayPal con efficacia liberatoria. Per lo svolgimento del pagamento tramite PayPal si applicano, a integrazione delle nostre condizioni generali di contratto, quelle di PayPal, unitamente alla sua informativa sulla privacy. Ulteriori informazioni e le condizioni generali di contratto complete di PayPal relativamente all’acquisto con fattura sono reperibili qui: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=it_IT.

 

Giropay

Dopo l’effettuazione dell’ordine si viene inoltrati al sito della banca. Per poter pagare l’importo della fattura tramite Giropay, si deve disporre di un conto bancario abilitato per l’online banking, identificarsi conformemente e confermarci l’ordine di pagamento. Ulteriori informazioni saranno fornite durante il processo d’ordinazione. L’operazione di pagamento viene eseguita subito dopo e l’importo corrispondente viene addebitato sul conto.

Paydirect

Dopo l’effettuazione dell’ordine si viene inoltrati al sito del fornitore di servizi online paydirect. Per poter pagare l’importo della fattura tramite paydirect, si deve disporre di un conto online banking abilitato per la partecipazione a paydirect, aver effettuato il login o effettuare il login, identificarsi con le proprie credenziali di accesso e confermarci l’ordine di pagamento.

Subito dopo l’ordine invitiamo PayPal ad avviare l’operazione di pagamento. L’operazione di pagamento verrà effettuata da paydirect in automatico. Ulteriori informazioni saranno fornite durante il processo d’ordinazione.

Amazon Pay

Nel processo d’ordinazione si viene inoltrati al sito del fornitore di servizi online Amazon ancor prima della conclusione dell’ordine nel nostro shop online. Per poter gestire il processo d’ordinazione e pagare l’importo della fattura, si deve aver effettuato il login o effettuare il login e identificarsi con le proprie credenziali di accesso. Lì sarà possibile selezionare l’indirizzo di consegna e il metodo di pagamento memorizzati su Amazon e confermare l’utilizzo dei dati personali da parte di Amazon e l’ordine di pagamento a noi. Successivamente si verrà rinviati al nostro shop online dove sarà possibile concludere il processo d’ordinazione.

Subito dopo l’ordine invitiamo Amazon ad avviare l’operazione di pagamento. L’operazione di pagamento verrà effettuata da Amazon in automatico. Ulteriori informazioni saranno fornite durante il processo d’ordinazione.

Acquisto su fattura e finanziamento mediante Klarna

In collaborazione con Klarna AB (www.klarna.de), Sveavägen 46, Stoccolma, Svezia, offriamo l’acquisto con fattura e l’acquisto rateale come opzione di pagamento.

Si noti che la fattura Klarna e l’acquisto rateale Klarna sono disponibili solo per consumatori e che il pagamento deve avvenire di volta in volta a favore di Klarna.

 

Acquisto rateale Klarna

Con il servizio di finanziamento di Klarna è possibile pagare il proprio acquisto in maniera flessibili in rate mensili pari ad almeno 1/24 dell’importo complessivo (almeno però a 6,95 €). Ulteriori informazioni sull’acquisto rateale Klarna ivi comprese le condizioni generali di acquisto e le informazioni standard europee per i crediti al consumo sono reperibili qui: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

 

Fattura Klarna

In caso di acquisto su fattura con Klarna si riceve sempre prima la merce e si ha sempre un termine di 14 giorni per il pagamento. Le condizioni generali di contratto per l’acquisto con fattura sono reperibili qui: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0.

Fattura

Si effettua il pagamento dell’importo della fattura dopo il ricevimento della merce e della fattura, mediante bonifico sul nostro conto. Ci riserviamo di offrire l’acquisto su fattura solo dopo aver verificato la solvibilità con esito positivo.

6. Riserva di proprietà

 

La merce rimane di nostra proprietà fino al pagamento completo.

Per gli imprenditori, si applica inoltre quanto segue: ci riserviamo la proprietà della merce fino al completo pagamento a saldo di tutti i crediti derivanti da una relazione di affari corrente. È possibile rivendere le merci oggetto di riserva nell’ordinario esercizio della propria attività; eventuali crediti derivanti da questa rivendita saranno ceduti a noi in anticipo, indipendentemente dall’unione o dal mescolamento della merce oggetto di riserva con altri oggetti, nell’ammontare dell’importo della fattura e accettiamo questa cessione. Permane l’autorizzazione all’incasso dei crediti, ma possiamo procedere noi stessi all’incasso, nella misura in cui non venga adempiuto ai propri obblighi di pagamento.

7. Danni di trasporto

 

Per i consumatori si applica quanto segue:

Se le merci vengono consegnate con evidenti danni di trasporto, si prega di segnalare tali difetti al corriere quanto prima e di contattarci immediatamente. L’omissione di reclamo o di una presa di contatto non ha conseguenze sui propri diritti riconosciuti dalla legge e sulla loro attuazione, in particolare sui diritti di garanzia. In questo modo, però, veniamo aiutati nel far valere le nostre pretese nei confronti del vettore o della compagnia di assicurazione del trasporto.

Per gli imprenditori, si applica quanto segue:

Il rischio di eventuale perimento e deterioramento verrà trasferito non appena abbiamo consegnato le merci al trasportatore, al vettore o ad altre persone od organizzazioni che altrimenti sono chiamate a svolgere la spedizione. Per i commercianti trova applicazione l’obbligo di ispezione e reclamo ai sensi dell’art. 377 HGB. Qualora si ometta la denuncia ivi regolamentata, la merce è da intendersi approvata salvo che si tratti di un vizio non riconoscibile al momento dell’ispezione. Ciò non vale nel caso in cui il vizio sia stato taciuto in mala fede.

8. Garanzia legale e convenzionale

 

Si applica il diritto di responsabilità per danni. Informazioni relative alle eventuali ulteriori garanzie in vigore e alle relative condizioni sono reperibili nei prodotti e sulle pagine specifiche di informazione nello shop online.

9. Responsabilità

 

Siamo sempre illimitatamente responsabili per pretese dovute a danni causati da noi, dai nostri rappresentanti legali o agenti vicari

•          in caso di lesioni alla vita, all’integrità fisica o alla salute

•          in caso di violazione per dolo o colpa grave

•          in caso di promesse di garanzia, se concordate, e

•          a condizione che il campo di applicazione della legge sulla responsabilità di prodotto sia in vigore.

In caso di violazione di obblighi contrattuali essenziali, il cui adempimento soltanto consente la corretta esecuzione del contratto e sul cui rispetto la parte contraente possa regolarmente fare affidamento (obblighi cardinali) per colpa lieve negligenza nostra, dei nostri rappresentanti legali o agenti vicari, la responsabilità è limitata, nell’ammontare, ai danni prevedibili al momento della stipula del contratto il cui verificarsi in genere deve essere messo in conto. Per il resto sono escluse pretese di risarcimento danni.

10. Codice di condotta

 

Ci siamo assoggettati al seguente codice di condotta:

Criteri di qualità Trusted Shops

http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_de.pdf

11. Risoluzione delle controversie

La Commissione europea mette a disposizione una piattaforma per la risoluzione online delle controversie, che si trova qui https://ec.europa.eu/consumers/odr/.

Non siamo tenuti né pronti alla partecipazione a un procedimento di risoluzione delle controversie dinanzi a un Centro di Conciliazione per Consumatori.

12. Disposizioni finali

 

Agli imprenditori si applica il diritto tedesco a esclusione della Convenzione delle Nazioni Unite sui contratti di compravendita internazionale.

Per i commercianti ai sensi del codice commerciale tedesco, le persone giuridiche di diritto pubblico o i patrimoni speciali di diritto pubblico, foro competente esclusivo per tutte le controversie derivanti da rapporti contrattuali con noi è la sede sociale.

 

 

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